Refunds and cancellation

Cancellation, refund requests and consumer rights for purchases through Paddle.

Updated October 15, 2026

Payments through Paddle

Paddle is the authorized reseller responsible for purchases, billing and refunds. Real charges are not yet enabled on this website. Fictitious test-environment payments do not generate real amounts to refund.

Local rights are preserved

Mandatory rights in the consumer’s country take precedence, including withdrawal rights and rights concerning defects, improper charges and incorrect information. This policy does not impose a single seven-day period as a worldwide restriction. The Paddle Buyer Terms and Refund Policy also apply, preserving more favorable statutory rights.

Requesting a refund

For purchases processed by Paddle, request a refund at paddle.net using your receipt details. For app-related questions, contact [email protected]. Eligibility, review and refund timing depend on applicable rights, Paddle’s policy and the payment method. Canceling renewal does not automatically submit a refund request.

Cancellation is not a refund request

Canceling renewal stops new charges but keeps Pro until the paid period ends. A refund request is a separate procedure and does not remove mandatory statutory rights.